๐Ÿ–ฅ๏ธ Remote support

Let me fix it without leaving your home.

Using TeamViewer, I can securely connect to your computer and sort the problem remotely โ€” no waiting around for a visit.

โฌ‡๏ธ Download TeamViewer QuickSupport
Windows 64-bit ยท Free to use ยท No account needed
๐Ÿ”’ Fully encrypted connection
๐Ÿ‘๏ธ You can see everything I do
๐Ÿ›‘ You can disconnect at any time
๐Ÿ—‘๏ธ Nothing is installed permanently
๐Ÿ’ก

How it works

TeamViewer QuickSupport is a small program that runs temporarily on your computer. It gives me a secure, one-time connection so I can see your screen and help fix the problem. It doesn't install anything permanently and the connection closes the moment either of us disconnects.

It's just 3 simple steps

Follow these steps then call or message me with your ID and password โ€” I'll do the rest.

1

Click the download button above and run the file

Click the orange "Download TeamViewer QuickSupport" button at the top of this page. Once it's downloaded, click the file to open it. It will appear in your Downloads folder or at the top right of your browser window.

Tip: You don't need to install anything โ€” just run the file directly.
2

Click Yes when Windows asks for permission

Windows will show a security prompt asking "Do you want to allow this app to make changes to your device?" โ€” click Yes to continue. TeamViewer is safe and trusted by millions of people worldwide.

Windows UAC prompt โ€” click Yes
3

Read me your ID and password

TeamViewer will open and show your Your ID and Password at the bottom of the screen. Call or message me with both of these and I'll connect straight away. The screenshot below shows an example โ€” your ID and password will be unique to your session.

TeamViewer showing Your ID and Password
Important: Only share your ID and password with me (Rob at Home Smart Surrey). Never give these to anyone who contacts you out of the blue claiming to be from Microsoft, BT, or any other company.

Ready? Give me a call!

Once TeamViewer is open and showing your ID and password, get in touch and I'll take it from there.