Privacy Policy

Last updated: 27 June 2026

This Privacy Policy explains how Home Smart Surrey ("we", "us", or "our") handles information when you visit our website (the "Site") or get in touch with us. By using the Site, you agree to the practices described here.

Who we are

Home Smart Surrey provides smart home installation and IT services across Surrey. If you have any questions about this policy or your data, you can contact us at hello@homesmartsurrey.net.

Information we collect

We collect information in two main ways:

• Information you give us. When you fill in our contact form or email us, we collect the details you provide — such as your name, email address, phone number, and any information about your enquiry — so we can respond and arrange work.
• Information collected automatically. Like most websites, we collect limited technical information such as your browser type, device type, and general usage patterns, through cookies and similar technologies as described below.

How we use your information

We use the information you provide to respond to enquiries, give quotes, arrange and carry out work, and keep in touch about your job. We use limited technical information to keep the Site working correctly and understand how it is used.

Cookies

We use only essential cookies needed to make the Site work. We do not run advertising on this Site and do not use advertising or tracking cookies. For more detail, see our Cookie Policy.

Sharing your information

We do not sell your personal information. We only share it where necessary to run our business and the Site — for example, with service providers who help us operate the Site or communicate with you — and where required by law.

Keeping your information

We keep enquiry and customer information only for as long as needed to provide our services, maintain our business records, and meet legal obligations, after which it is securely deleted.

Your rights

Under UK data protection law (UK GDPR), you have rights including the right to access, correct, or delete personal data we hold about you, and the right to object to certain processing. To exercise any of these rights, contact us at hello@homesmartsurrey.net. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Third-party links

The Site may contain links to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact

For any questions about this Privacy Policy, email hello@homesmartsurrey.net.